Privacy Policy
1. Introduction
Welcome to HARITONOVS ALEKSEJS, with its registered office at 23 RUE GUSTAVE NADAUD, 87000 LIMOGES (hereinafter, "we," "us," "our," or the "Company").
We are committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gulanseduards.store (the "Site") and make purchases of our equestrian products.
We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act (Law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, as amended).
2. Data Controller
The data controller for the personal data processed under this policy is: HARITONOVS ALEKSEJS, 23 RUE GUSTAVE NADAUD, 87000 LIMOGES, haritonovsaleksejs41@outlook.com , 99348954100017
3. Information We Collect
We collect several types of information from and about users of our Site:
A. Personal Data You Provide Directly:
Identity and Contact Data: Name, shipping address, billing address, email address, telephone number.
Financial Data: Payment card information. We do not store your full payment card details on our servers. Payments are processed securely by our third-party payment processors (e.g., Stripe, PayPal, your bank).
Transaction and Order Data: Products you purchase, order history, pricing, payment details, and returns information.
Communication Data: Your communications with us (e.g., through contact forms, email, or chat).
B. Information Collected Automatically:
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our Site, including the full clickstream to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. For more detailed information, please see our dedicated page.
4. How We Use Your Information (Purposes and Legal Bases)
We use your personal data for the following purposes, based on the following legal grounds:
Purpose of Processing
Legal Basis for Processing (under GDPR)
To process and deliver your order, manage payments, fees, and charges.
Necessary for the performance of a contract (the sales contract) with you.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
Necessary for the performance of a contract and Necessary to comply with a legal obligation.
To provide customer support and respond to your inquiries.
Necessary for our legitimate interests (to provide good service and maintain customer relationships).
To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security).
To use data analytics to improve our website, products/services, marketing, and user experiences.
Necessary for our legitimate interests (to define types of customers for our products, to keep our site updated and relevant).
To send you marketing communications and promotional offers (by email or post), if you have consented.
Your consent. You can withdraw your consent at any time by contacting us or using the "unsubscribe" link in our emails.
5. Who We Share Your Information With
We may share your personal data with the following categories of recipients:
Service Providers: We share your data with trusted third parties who provide services on our behalf, such as:
Payment Processors (e.g., Poste/Colissimo, DPD, Chronopost)
IT and Cloud Hosting Providers (e.g., our web hosting company)
Marketing and Analytics Providers(e.g., Google Analytics)
Professional Advisers: We may disclose your data to professional advisers such as lawyers, bankers, auditors, and insurers where necessary.
Legal Obligations: We may disclose your data if required to do so by law, a regulatory authority, or to protect our rights, property, or safety, or that of our customers or others.
All our third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law and our contractual instructions.
6. International Transfers
We store your personal data within the European Economic Area (EEA). If we were to transfer your data outside the EEA, we would ensure that an adequate level of protection is provided, either through an adequacy decision by the European Commission or by using standard contractual clauses approved by the European Commission.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For example, we are required by French law to keep financial and transaction records for 10 years for accounting purposes. Data processed for marketing purposes will be kept until you withdraw your consent or object to such processing.
8. Your Data Protection Rights
Under the GDPR, you have the following rights:
Right of Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object: The right to object to our processing of your personal data, under certain conditions, including for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in Section 11. We may need to request specific information from you to help us confirm your identity. You also have the right to lodge a complaint with a supervisory authority, in particular in France the CNIL(Commission Nationale de l'Informatique et des Libertés).
9. Cookies
Our Site uses cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Phone: +33927493017
Email: haritonovsaleksejs41@outlook.com
Address: 23 RUE GUSTAVE NADAUD, 87000 LIMOGES